Community Data Roundtable is a nonprofit organization implementing large-scale outcomes projects in mental health, child welfare, and juvenile justice settings. CDR implements outcomes systems using the science of communimetrics, and thus primarily works with such tools as the Child & Adolescent Needs and Strengths (CANS) assessment, the Adult Needs and Strengths Assessment (ANSA), & The Family Advocacy and Support tool (FAST). CDR blends this data with other information relevant to human services management such as administrative data and managed care claims data. Further, we work in ways that focus organizations on large-scale, well established outcome targets, such as the Healthcare Effectiveness Data and Information Set (HEDIS), and other outcome standards that organizations work within. However, in all circumstances we implement models according to the science of communimetrics, which is uniquely designed for the needs of mental health and human services.
What is Communimetrics:
Communimetrics is a science for measuring needs, strengths, and outcomes in human services. It was originally developed by Dr. John Lyons in his 2009 book, Communimetrics (link). This model is based on the idea that in human service work there is much communication about what “needs to be done,” which occurs between various entities: families, providers, administrators, and payers. Using communimetric principles, you can create tools for helping this information travel more efficiently, as well as to measure and visualize this communication. As such, with one tool, we are now able to manage a complex system of care at all levels: from the individual consumer or client, through the provider agency, up to the entire system.
When a communimetric system is implemented in your organization, we are doing more than just “measuring outcomes.” We also have just implemented a structured system for communication and action. CDR can show you the many ways these systems can lead to:
- compliant and objective treatment planning,
- data-driven clinical supervision,
- case intensity management for your workers to ensure balanced caseloads,
- decision support triggers for just-in-time referrals,
- visualizations of clinical needs, strengths and progress throughout the organization,
- system-wide needs analysis,
- financial modeling that includes clinical need … the sky is the limit.
CDR has extensive experience both implementing these systems, and then helping organizations reap the full benefit of a communimetric outcomes system. We have worked with large and small behavioral health and child welfare providers, ranging from outpatient care, up through foster placements and hospitalized consumers. We also work with county government, managed care organizations, and purchaser conglomerates to set up a large-scale systems that provide benefit to all stakeholders. Please explore our web page, and reach out, to see how your human service system can benefit from a well implemented communimetric system.